1. Who We Are
This Privacy Policy describes how DirectCare Solutions, LC ("DirectCare Solutions," "we," "us," or "our") collects, uses, and handles information submitted through this public website.
The site is a marketing and business-information resource. It is not a clinical platform and is not designed to receive, store, or transmit protected health information (PHI).
2. Information We Collect
We collect information you voluntarily provide through the contact form, such as your name, organization, work email, phone number, organization type, approximate number of eligible employees or members, and the business topic you would like to discuss.
Do not submit medical information, diagnoses, treatment details, member claims information, Social Security numbers, or other sensitive health or financial information through this website.
Hosting and security systems may also record standard technical data, such as IP address, browser type, referring page, pages visited, and timestamps.
3. How We Use Information
We use submitted information to respond to inquiries, route requests to the appropriate team member, evaluate potential business relationships, maintain website security, and improve our communications.
DirectCare Solutions does not sell or rent personal information for third-party marketing.
4. Service Providers
We may use service providers for website hosting, security, contact management, email delivery, and business operations. Those providers may process information only as necessary to perform services for us and subject to their applicable terms and privacy commitments.
5. Data Retention and Security
We retain information only as long as reasonably necessary for the purpose for which it was collected or to meet applicable legal obligations. We use reasonable administrative and technical safeguards, but no method of electronic transmission or storage is completely secure.
6. Your Choices
You may contact us to request access to, correction of, or deletion of personal information you submitted, subject to applicable law and record-retention requirements.
7. Children
This website is intended for business audiences and is not directed to children under 18. We do not knowingly collect personal information from children.
8. Changes and Contact
We may update this policy periodically. The effective date above will identify the latest approved revision.
Privacy questions and requests may be submitted through the contact page.